HyperscalerHyperscaler

Privacy Policy

Hyperscaler is an AI growth engine and full-service growth provider: fully automated Meta and Google Ads, TikTok ads, social media management, email campaigns, cold calling, and LinkedIn outreach.

Operated by JUNKIRI LABS LLC, 223 Kinvara Ct, Wake Forest, North Carolina 27587, United States ("Hyperscaler", "we", "us").

Contact: hello@hyperscalerai.co

Effective date: 3 November 2026

1. Who this policy covers

This policy applies to our website, the Hyperscaler web application, and related services. It covers visitors, account holders and the people who work in an account (for example your team members).

2. Information we collect

2.1 Information you give us

  • Account details: name, email address, password (stored only as a one-way hash), company name, website, role.
  • Business profile and knowledge you add: brand details, product and audience descriptions, documents, images and logos, brand voice.
  • Billing details: we do not store full card numbers. Payments are handled by our payment processor (Braintree, a PayPal service). We receive a payment token, card brand, last four digits, billing name and country, and invoice history.
  • Communications: messages to support, feedback, survey responses.
  • Content you create: ad creatives, copy, campaign drafts, chat conversations with Eva (our AI assistant).

2.2 Information from accounts you connect (with your permission)

When you click "Connect", you authorise us through the platform's own login screen. We never see your Facebook, Instagram or Google password.

  • Meta (Facebook and Instagram): the access token you grant; your ad accounts, Pages and Instagram business accounts you select; campaigns, ad sets, ads, creatives, budgets, audiences, targeting settings, leads you ask us to retrieve, and performance data (spend, impressions, reach, clicks, conversions, revenue). Permissions we request: ads_management, ads_read, business_management, pages_show_list, pages_read_engagement, pages_manage_ads; and, where you use the feature, leads_retrieval, pages_messaging and catalog_management.
  • Google: the access token you grant for Google Ads; your Google Ads accounts, campaigns, ad groups, ads, budgets, conversions and performance data.
  • Other tools you choose to connect (for example CRM tools, Slack, analytics): the data needed for that feature, limited to what you authorise.

We only read or change what you ask us to, and only for the accounts you select.

2.3 Information collected automatically

  • Device and log data: IP address, browser type, device type, pages visited, features used, timestamps, error reports.
  • Cookies and similar technologies (see our Cookie Policy).

2.4 Public advertising information

To power competitor research we may read publicly available ads from ad libraries (such as the Meta Ad Library). This is public information about advertisers, not personal data about our users.

3. How we use information

  • Provide and operate the service: create, publish, edit, pause and report on campaigns in the accounts you connect.
  • Generate AI content and recommendations: ad copy, images, audience suggestions, budget and optimisation suggestions.
  • Show you your performance data in real time and in reports.
  • Process payments, manage credits and send invoices.
  • Keep the service secure, prevent fraud and abuse, and fix bugs.
  • Contact you about your account, security and service changes. Marketing emails only if you agree; you can unsubscribe at any time.
  • Improve the product using aggregated or de-identified usage data.
  • Comply with law.

Our legal bases (where GDPR or similar laws apply): performing our contract with you, our legitimate interests in running and securing the service, your consent (for example marketing and optional cookies), and legal obligations.

4. Data from Meta and Google: specific commitments

  • We use data from Meta and Google only to provide and improve the features you asked for, inside Hyperscaler.
  • We do not sell this data. We do not share it with data brokers, advertising networks or any third party for their own use.
  • We do not use it to build profiles of individual people, or for surveillance, or for any purpose that is unrelated to managing your own advertising.
  • We do not combine one customer's platform data with another's to identify or target individuals.
  • Employees can access it only when needed to support you or keep the service running, and access is logged.
  • You can disconnect an account at any time; we then stop accessing it and delete the stored access token immediately. You can also ask us to delete the related data (see "Your choices" and /data-deletion).

Google API Services User Data Policy - Limited Use disclosure:

Hyperscaler's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

(In plain words: we use Google user data only to provide and improve user-facing features of Hyperscaler, we do not transfer it to others except to provide those features, comply with law, or as part of a merger with notice, we do not use it for serving ads, and humans do not read it unless you give consent, it is needed for security or abuse investigation, or the law requires.)

Our use of information received from Meta's APIs adheres to the Meta Platform Terms and Developer Policies.

5. Artificial intelligence

  • Hyperscaler uses AI models from third-party providers to generate text, images, audio transcriptions and recommendations, and to answer questions in chat.
  • When you use an AI feature, the content needed for that request (for example your prompt, brand details and relevant campaign data) is sent to the provider to produce a response.
  • Under our agreements with these providers, the data we send through their business APIs is not used to train their models.
  • We do not use your content or your ad account data to train our own models.
  • AI output can be wrong or incomplete. You are responsible for reviewing it before it is published. Publishing to your ad accounts always follows the approval and automation settings you choose.
  • Ads and campaigns are changed in your accounts only after your approval, unless you have turned on an automation setting that allows Eva to act on your behalf.

6. Who we share information with

We share information only with:

  • Service providers who help us run Hyperscaler, under contracts that limit their use of the data:
    • Payment processing: Braintree (PayPal).
    • AI processing: Anthropic and OpenAI.
    • Cloud hosting, databases and file storage: our infrastructure providers.
    • Email delivery: Resend.
    • Customer-relationship and messaging tools: only if you connect them (for example HubSpot, Zoho, GoHighLevel, Slack).
    • Public ad-library data collection: Apify.
  • The platforms you connect (Meta, Google), because that is the service you asked for.
  • Professional advisers (lawyers, auditors, insurers) when needed.
  • Authorities, when required by law or to protect rights and safety.
  • A buyer or successor, if we are involved in a merger, acquisition or sale of assets; we will tell you and the new owner must honour this policy.

We do not sell personal information and we do not "share" it for cross-context behavioural advertising.

7. International transfers

We and our providers may process data in countries other than yours, including the United States. Where required, we use safeguards such as standard contractual clauses.

8. How long we keep data

  • Account and profile data: while your account is open, then deleted within 30 days of account deletion.
  • Meta and Google access tokens: deleted immediately when you disconnect the account or delete your account.
  • Synced ad performance data: while the account is connected; deleted within 30 days after you disconnect and request deletion, or when you delete your account.
  • Billing and invoice records: kept for the period tax and accounting law requires (generally up to 7 years), even after account deletion.
  • Security and audit logs: up to 12 months.
  • Backups: removed on a rolling cycle, no later than 35 days after deletion.

9. Your choices and rights

  • Disconnect: Integrations page in the app, click Disconnect on any connected account. You can also remove Hyperscaler in your Facebook settings (Settings > Business Integrations) or Google Account (Security > Third-party access).
  • Access, correct, export or delete your data: email hello@hyperscalerai.co from your account email. We respond within 30 days.
  • Delete your account: Settings in the app, or email us.
  • Delete data without deleting your account: follow /data-deletion.
  • Marketing emails: unsubscribe link in every email.
  • Cookies: see Cookie Policy.

Depending on where you live (EU/UK, California and other US states, Brazil, and others), you may have additional rights: to object to or restrict processing, to data portability, to withdraw consent, to not be discriminated against for using your rights, and to complain to your data protection authority. We do not sell personal information.

10. Security

We protect data with encryption in transit (HTTPS) and encryption at rest for stored access tokens, access controls, logging and regular reviews. See /security. No system is completely secure; we will notify affected users and authorities of a breach as the law requires.

11. Children

Hyperscaler is for businesses. It is not directed to anyone under 18, and we do not knowingly collect their data.

12. Third-party sites

Links to other sites are covered by their own policies.

13. Changes

We will post changes here with a new effective date and, for material changes, email account holders. Continued use after the effective date means you accept the updated policy.

14. Contact

JUNKIRI LABS LLC, 223 Kinvara Ct, Wake Forest, North Carolina 27587, United States

Privacy questions: hello@hyperscalerai.co